Financial Assistance

We understand medical bills are often unplanned and can be difficult to understand or pay. ARHS has Patient Financial Advocates who can help. Our Patient Financial Advocates are professionally trained to assist with your financial questions. Please do not hesitate to ask for them while you are a patient in one of our facilities, or if you prefer, you can call them at (828) 262-4413.


The Financial Counseling Department is also available to help patients who may have difficulty repaying their medical debts.

Financial Counseling (all Hospitals): 828-262-4110

Download the ARHS Financial Assistance Brochure.

Download the ARHS Financial Assistance Policy.

Questions about your bill or Patient Account -

If you have questions about your bill or a patient account, you are welcome to send an email to

Please Note: When sending an email to our patient accounts department, please be sure to include a daytime phone number along with information regarding the best days and times when you can be reached.· Our patient account representatives will respond to your email by phone to ensure patient privacy.