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Patient Stories

Whether celebrating a birth or treating an illness, Appalachian Regional Healthcare System recognizes that each patient has a unique story to tell. Our
My Story
campaign allows patients an opportunity to tell their stories.

 

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  1. News
  2. Events
  3. Our Story
Golf Tournament raises $31k for Seby B. Jones Regional Cancer Center

The 44th Annual Grover C. Robbins, Jr. Memorial Golf Tournament was held at Grandfather Golf and Country Club on Tuesday, October 11, 2016. The event raised more than $31,000  [ ... ]

Public Health Advisory: Smoke Exposure from the fire in Watauga County NC

AppHealthCare (Appalachian District Health Department) and Appalachian Regional Healthcare System are advising residents and visitors to be aware of the possibility of smoke f [ ... ]

Watauga Medical Center Earns “A” Grade for Patient Safety in Fall 2016 Leapfrog Hospital Safety Grad...

New Leapfrog Hospital Safety Grades, which assign A, B, C, D and F letter grades to hospitals nationwide and provide the most complete picture of patient safety in the U.S., w [ ... ]

3rd Annual Lighting of the Tree at Watauga Medical Center

December 15, 2016
6 p.m. - 7 p.m.
Watauga Medical Center Auditorium Directions

Blood Drive at Watauga Medical Center

December 21, 2016
10 a.m. - 2:30 p.m.
Watauga Medical Center Auditorium Directions

A Blowing Rock story: Connected at birth, together through life

Few relationships in life are more meaningful than those established at birth. This was certainly the case for Lorrine Miller, when in September 1951 she was delivered by Dr.  [ ... ]

A behind the scenes look at the hospital after dark

Few patients when entering the hospital consider all of the “behind the scenes” staff working on their behalf.

Piano playing nurse makes life better for patients at Watauga Medical Center

Many thoughts come to mind when contemplating a trip to the hospital. Where should I park? What time is surgery? Will the cafeteria food be good? Fortunately, for patients at  [ ... ]

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What is Care Management?
Care Management at Appalachian Regional Healthcare System is part of the on-going commitment we make to provide optimum quality care and service to our patients.

The care management team consists of Licensed Registered Nurses and Medical Social Workers. Your care manager will work together with you, your physician and health care team to ensure optimum care for you during your stay and as you transition back into the community and health. Your care manager is your advocate and is available to assist you with any questions you may have regarding your treatment plan or your insurance plan. Please feel free to speak freely with your care manager about any questions or concerns you may have.

Who is my Care Manager?
Each patient is assigned a care manager to assist them during their stay. You may meet your care manager in the Emergency Department or during the pre-admission process if you are having a scheduled procedure. If not, your care manager will come by and meet you shortly after your admission to go over the plan of care and treatment goals that your physician has determined will best address your needs.

Your care manager will be available to answer any questions you may have, will contact your insurance company for approval of your stay and will begin the process of discussing your plans for care after your hospital stay to include any discharge planning needs you may have.

What is discharge planning?
Discharge planning is a service that your care manager starts as soon as possible; it may even begin prior to your admission if you are having a scheduled procedure. Discharge planning is a service that allows your care manager to work with you, your family, nurses, therapy team, insurance company and doctor to identify your needs and provide options for your continued care after your hospital stay. 

The care manager takes the preferences you and your family have into consideration when working with you to develop the discharge plan.

Frequent discharge arrangements include:

Inpatient Rehabilitation

  • Involves a stay at a specialized rehabilitation therapy center
  • You must be able to participate in a minimum of 3 hours of intensive rehabilitation on a daily basis
  • May be covered by insurance, but requires pre-approval and extensive clinical information that will be provided by your care manager

Skilled Nursing Facility

  • Involves a stay at nursing home
  • Less intensive than inpatient rehabilitation, but physical therapy is provided daily
  • Includes Nursing & Certified Nurse Assistant Care
  • Medicare pays for first 20 days, and it may also be covered by private insurance with prior approval

Assisted Living

  • Includes facilities and apartments that provide daily assistance with meals, housekeeping and transportation
  • Not covered by private insurance or Medicare and requires private payment on a monthly basis

Special Equipment

Durable medical equipment (DME) may be ordered by the doctor. Not all DME is covered or paid for by insurance, and may require payment from you. Durable medical equipment includes items like:

  • Walkers
  • Bedside commodes
  • Oxygen

Transportation

  • You and your family or coach need to have a plan for your transportation after discharge from the hospital. Transportation to the skilled nursing facility, inpatient rehabilitation or home is not covered by Medicare or private insurance if you are medically stable to ride in a car.
  • Ambulance services for transport can be arranged, but these require companies require payment up front.