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  1. News
  2. Events
  3. Our Story
Job Fair at The Foley Center at Chestnut Ridge

April 5, 2017
4:00 p.m. - 7:00 p.m.
The Foley Center at Chestnut Ridge Directions

Counterpunch: Parkinson’s Boxing Program receives $3,640 in scholarships

The Paul H. Broyhill Wellness Center recently raised $3,640 to support patient scholarships for the Parkinson’s Boxing Program in an initiative known as “10 for 20 [ ... ]

Nursing school scholarship leads to second career opportunity at Cannon Memorial Hospital

An interesting series of serendipitous events led William Orr to Cannon Memorial Hospital. As a child, Orr desired to follow in his father’s footsteps by serving in the [ ... ]

Blood Drive at Watauga Medical Center - April 12

April 12, 2017
10 a.m. - 2:30 p.m.
Watauga Medical Center Auditorium Directions

Job Fair at The Foley Center at Chestnut Ridge

April 5, 2017
4:00 p.m. - 7:00 p.m.
The Foley Center at Chestnut Ridge Directions

Free Advance Care Planning Workshop
Advance Directives

April 8, 2017
10:00 a.m. - 1:00 p.m.
Watauga Medical Center
Auditorium Directions

Nursing school scholarship leads to second career opportunity at Cannon Memorial Hospital

An interesting series of serendipitous events led William Orr to Cannon Memorial Hospital. As a child, Orr desired to follow in his father’s footsteps by serving in the [ ... ]

A heart destined for service finds a home at the Seby B. Jones Regional Cancer Center

Has anyone ever told you, perhaps during a difficult time in your life, that everything happens for a reason? For many of us, it can take years before we fully understand that [ ... ]

Cancer Center Radiation Oncologist, Dr. Yvonne Mack, Looks to New Opportunities

Have you ever wished that you could click your heels together three times and say ‘There is no place like home’ and be there? The Wizard of Oz was more than a Judy [ ... ]

More News | More Events 

When You Arrive
Please check in at the admissions desk, located off the main lobby. It is essential that we have your current medical and financial information. Please bring the following:

  • Insurance card and/or policy
  • Medicare or Medicaid card
  • Social Security numbers of the patient and the insured
  • Driver’s licenses and/or photo ID cards of the patient and the insured
  • Emergency contact information
  • A list of your current medications, over-the-counter and prescription drugs, vitamins and herbals
  • Physician’s orders, if you have any
  • Your Advance Directives (living will, power of attorney, etc.)

Your ID Bracelet
As a patient, you will receive a special identification (ID) bracelet that states your name and hospital number, your physician’s name and other important information. Your ID bracelet will be checked often during your stay. Please wear it at all times to prevent delays with important lab tests, X-rays and various other tests and treatments.

If your ID bracelet is damaged or lost, please let your nurse know immediately.


Health Insurance Billing

As a courtesy to you, ARHS will bill all your insurance providers, provided you submit all the necessary information. You are responsible for any portion of your charges remaining unpaid by your insurance company, this includes non-covered services, co-insurance, co payments and deductibles. If your insurance does not pay within 90 days, you will be billed for the full balance. If you feel that your insurance company should have paid your bill, you should contact your insurance company or our customer service center at (828) 262-4111.

It is your responsibility to be aware if your carrier is in or out-of-network with us and if they have any exclusions, benefits, co-insurance, co-payment and deductibles outlined in your plan. According to our policy, you may be requested to pay the full patient responsibility or a deposit representing an estimate of 30% of patient responsibility before leaving the hospital or practice or upon scheduling of services. In order to maintain our mission of providing high-quality healthcare, we ask that all patient accounts be paid in full as quickly as possible.

You may also be responsible for services rendered by other providers. These may include physicians, anesthesiologists, radiologists and pathologists. We will share your billing information with those providers so that they can file with your insurance company directly.


Questions about your bill or Patient Account -

If you have questions about your bill or a patient account, please call (828) 262-4111 or you are welcome to send an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

Please Note: When sending an email to our patient accounts department, please be sure to include a daytime phone number along with information regarding the best days and times when you can be reached. Our patient account representatives will respond to your email by phone to ensure patient privacy.


Financial Assistance
We understand medical bills are often unplanned and can be difficult to understand or pay. ARHS has Patient Financial Advocates who can help. Our Patient Financial Advocates are professionally trained to assist with your financial questions. Please do not hesitate to ask for them while you are a patient in one of our facilities, or if you prefer, you can call them at (828) 262-4413.

Financial Counseling
The Financial Counseling Department is also available to help patients who may have difficulty repaying their medical debts. Contact our Financial Counseling Department at (828) 262-4110.

Download the ARHS Financial Assistance Policy (PDF)